Your BI solution is high-visible corporate infrastructure. It means that just like any other critical infrastructure of your organization, BI Solution must be up always, for any system outages quickly translate into lost performance, lost customer confidence, and lost revenue. To keep your systems are up always, it is just not enough to react to issues when they happen. Preventive ongoing maintenance is a must.

Goldstone Info Systems' Outsourcing and Support services is an attractive alternative, designed to give you peace of mind of having a vigilant and able partner on your side, always.

Goldstone Info Systems is a mature managed services provider for global clients, with ISO, CMM, and ITIL-compliant processes. Goldstone Info Systems offers an integrated Technical Outsourcing and Support services for your BI Solution, so that you are freed from the burden of the management and complexity of the solution. Our approach is to be continually involved and prevent problems from happening, while taking care of management, maintenance and modifications of your BI solutions. We work with no restrictions on physical location of your servers or even choice of your data centers – whether inhouse or outsourced.

With Goldstone Info Systems, you are free to choose a level of support, of your convenience, for managed services –remote, onsite or both. Goldstone Info Systems offers day-time support, week-end support and even 24x7 support for organizations, while employing a web-based tool for support services administration, to measure Quality of Service and response times on continuous basis. Our Support services will quickly provide several benefits, including

• Day-time, week-end and even 24x7 monitoring and support
• Continuous availability of experts with rich experience
• Predictable cost structure
• Proactive approach to evolving business needs